Everything about tourists? Nailed it!
Make booking easy and automatically reply to customers. You can count on the chatbot to deal with both of booking and problems about travel.
Online booking
AI Customer Service
Social media CRM
Online booking
"I was wondering if I can get a suite for 12/1?", "I'd like to book a room for moon festival. One adult and two kids!" Despite receiving potential orders continuously, there isn't enough manpower to deal with them. OpenTalk integrates with LINE Official Account and Facebook Messenger, allowing tourists to book rooms through the chatbot; get the order in time!
AI Customer Service
"Where can I rent a scooter?", "Is anything good to eat nearby?", "Am I allowed to bring my pet here?" Always receiving tons of questions from tourists which are time-consuming to reply. Now let the AI customer service automatically answer these questions, so that you can save the manpower costs.
Social media CRM
In the past, it was always difficult to combine booking records with the data from the social media, however, OpenTalk CRM did it; preference of each tourist, customer complaints or any other trivia can be seen at a glance. Both of maintenance of customer relationships and promotion of sales campaign can be done easily.
Online booking
AI Customer Service
Social media CRM