OpenTalk will be your most powerful assistant
Basic Plan
Auto-reply Module
Interface Module
Analysis
Permission Module
Membership Module
Interactive Marketing Module
Conversation Module
Medical Plan
Everything in basic plan, plus:
Medical appointment
Return visit reminder
Medical record inquiry
Comment reminder
chronic prescription reminder
Full Comparison
Basic Plan Start for free | Medical Plan Contact Us | Live Streaming Plan Contact Us | |
---|---|---|---|
Device | |||
Channel | |||
Engine
help
OpenTalk provides an AI engine and a keyword engine to choose from. | AI / Keyword | AI / Keyword | AI / Keyword |
Chatbot Module | |||
Single Dialogue Script
help
In the form of one question and one answer, customize how the bot will reply in the expected dialogue situation. (There is differentiated AI / keyword engine) | done | done | done |
Continuous Dialogue Script
help
Using a multi-node script to create complex conversational contexts, a single-node script can be used for supplementary and extended expansion, and NVIDIA GPUs can be used to improve computational speed to provide intelligent and accurate responses, with all interactions resolved by the chatbot. | done | done | done |
Small Chat
help
A robot's reply in a basic common situation. | done | done | done |
Analytics | |||
Member Analytics
help
Browse the number of new members, active members and return visits at various points in time, and gain insight into membership status through data and charts. | done | done | done |
Dialogue Analytics
help
Analyze all the conversation records on the device, you can see the operation of the robot and the interaction between the robot and the customer. | done | done | done |
Membership Module | |||
Membership Management
help
Displays a list page of all customer data, which can be modified and exported. | done | done | done |
Tag Management
help
Classify customers, including automatic classification labels and manual custom classification labels. | done | done | done |
Member Binding
help
Set the screen you will see when the customer profile is bound to the community account. | done | done | done |
Dialog Module | |||
Precise Broadcast
help
After classifying the customers by yourself, you can send push messages to the customers in the designated classification at the designated time. | done | done | done |
Human / Chatbot Switch
help
Able to automatically/manually switch between real people/bots to chat with customers. | done | done | done |
One-on-One Chat
help
The one-to-one chat room interface not only allows customer service staff to send and receive messages with customers, but also view customer information at the same time. | done | done | done |
Interface Module | |||
Rich Message Management
help
Send messages to customers as pictures Facebook Messenger does not support this feature | done | done | done |
Card-based Messages Management
help
Multiple items are combined into one message and sent to the client | done | done | done |
Rich Menus Management
help
The menu that customers will see after entering the official account of the community | done | done | done |
Permissions Module | |||
Permission Management
help
Set the browsing and operation permissions of each page | done | done | done |
Marketing Module | |||
Questionnaire Module
help
Set your own questionnaire questions to collect customers' ideas and opinions. | done | done | done |
Lottery Module
help
A good helper in marketing, allowing customers to get relevant discounts in the experience of gamification lottery, and increase the interaction between the community and customers. | done | done | done |
Quiz Module
help
A good helper for marketing, set up relevant content for witty quizzes, let customers answer, and give the final score. | done | done | done |
Member Get Member Module
help
Using the function of sharing with friends allows marketing to spread quickly, and can automatically count the number of shares shared by each customer. | done | done | done |
Dynamic Tracking Links
help
Create trackable hyperlinks to view click results and membership lists. | done | done | done |
Medical Module | |||
Appointment Management
help
Set up a consultation appointment system through the platform, so that patients can make appointments through communication software, and the clinic can centrally manage the integrated appointment data, | - | done | - |
Inquiry about medical records
help
Patients can browse medical records and test report results on their mobile phones. | - | done | - |
Note Reminder for Chronic Prescription
help
Automatically send a message to remind patients with chronic diseases to receive medicines and return to the doctor regularly. | - | done | - |
Reminder for Return Visit
help
Automatically send messages after consultation to remind patients to return for consultation. | - | done | - |
Checkout Review Invitation
help
Automatically send messages after consultation to invite patients to comment online or provide feedback. | - | done | - |
Video Module | |||
Exclusive video link
help
Create a video link that only certain people can join, no software installation required, just use a browser to get started. | - | - | done |
Video Permission Settings
help
You can set each video link to be public or private. | - | - | done |
Viewer Analytics
help
With the consent of the viewer, you can set your own settings to collect relevant information about each viewer. | - | - | done |
Watch Time Analytics
help
Record the total viewing time of each viewer and analyze the performance of each live broadcast at any time. | - | - | done |
Video message function
help
You can record each viewer's comments during the live broadcast and view them at any time during and after the live broadcast. | - | - | done |